THANK YOU FOR YOUR PURCHASE. WE HOPE YOU ARE HAPPY WITH YOUR PURCHASE. HOWEVER, IF YOU ARE NOT COMPLETELY SATISFIED WITH YOUR PURCHASE FOR ANY REASON, YOU MAY RETURN IT TO US FOR EXCHANGE ONLY FOR ANOTHER PRODUCT OF EQUAL OR LESSER VALUE. PLEASE SEE BELOW FOR MORE INFORMATION ON OUR RETURN POLICY:


RETURNS

ALL THE RETURNS MUST BE POSTMARKED WITHIN 20 DAYS OF THE PURCHASE DATE. ALL RETURNS MUST BE IN THE SAME CONDITION AS WHEN THEY WERE RECEIVED TO BE ACCEPTED FOR THE EXCHANGE, NEW AND UNUSED CONDITION, WITH ALL THE ORIGINAL TAGS AND LABELS ATTACHED.


RETURN SHIPPING ADDRESS:

CAPOTE EYEWEAR

C/ MANUEL SORA 17

07800 IBIZA, SPAIN



SHIPPING

WE OFFER FREE SHIPPING WORLDWIDE ON ALL ORDERS. BUT FOR RETURN SHIPPING CHARGES, YOU WILL BE RESPONSIBLE FOR ALL THE RETURN SHIPPING CHARGES AND RISK OF RETURNING THE GOODS TO US. WE CANNOT BE HELD RESPONSIBLE FOR GOODS DAMAGED OR LOST IN RETURN SHIPMENT. THEREFORE, WE STRONGLY RECOMMEND THAT YOU USE A TRACKABLE METHOD TO MAIL YOUR RETURN.



REFUNDS

AFTER RECEIVING YOUR RETURN AND INSPECTING THE CONDITION OF YOUR ITEM, WE WILL PROCESS YOUR EXCHANGE. PLEASE ALLOW 1-2 BUSINESS DAYS FROM THE RECEIPT OF YOUR ITEM TO PROCESS YOUR EXCHANGE. WE DON'T CHARGE ANY RESTOCKING FEES FOR ANY RETURN. WE WILL NOTIFY YOU BY EMAIL WHEN YOUR RETURN HAS BEEN PROCESSED.


QUESTIONS

WE RESERVE THE RIGHT TO REFUSE RETURNS THAT DO NOT MEET THE ABOVE RETURN CONDITIONS.

IF YOU HAVE ANY QUESTIONS CONCERNING OUR RETURN/EXCHANGE/SHIPPING POLICY, PLEASE CONTACT US AT:

INFO@CAPOTEYEWEAR.COM